Preparing an iPad for insurance / warranty repair

If you are sending your device off to be repaired after filing an insurance claim or warranty claim, you will need to follow these steps:

• Go to Settings > [your name], and tap iCloud.
• Tap iCloud Backup.
• Tap Back Up Now. Stay connected to your Wi-Fi network until the process has finished. Under Back Up Now, you'll see the date and time of your last backup. If you receive an alert that states you don't have enough iCloud storage space to complete the backup, follow the onscreen steps to upgrade your iCloud storage.

If you cannot back up and do not wish to purchase the additional storage, you can move any important work on your device to your school Google Drive account for safe keeping.

Find my iPad must be disabled before the device is sent off.

How to turn off Find My on your iPhone, iPad or iPod touch Open the Settings app. Tap [your name] Tap Find My. Tap Find My [Device], then tap to turn it off. Enter your Apple ID password. Tap Turn Off.

If the device won't power on or the screen is too badly damaged to do this on the device itself then:-

• Sign in to iCloud.com/find or the Find My app on another device
• Select the device and click Remove from Account.